Leadership & Expertise
Experienced leadership combining user experience, instructional systems, product delivery, accessibility, and digital transformation to support mission-focused outcomes.
Dr. Carna Richardson
Portfolio: carnarichardson.com
Dr. Carna Richardson leads Creative Mindsets LLC with a human-centered and research-informed approach to digital modernization, workforce learning, and organizational performance. Her work focuses on helping organizations turn complex systems, requirements, and information into clear, accessible, and usable experiences.
She brings more than 20 years of experience across federal, enterprise, and higher education environments, with expertise in UX strategy, instructional systems design, accessibility compliance, curriculum development, usability research, and digital learning.
Dr. Richardson has supported federal agencies, prime contractors, educators, and cross-functional teams in developing standards-aligned digital experiences and performance-based learning solutions that improve usability, workforce readiness, and mission outcomes.
Demetrice D. Amos-Richards
Demetrice D. Amos-Richards provides leadership across product delivery, digital transformation, program operations, and client engagement. She brings more than 20 years of experience in product management, product ownership, project management, and business analysis.
As a Certified Scrum Product Owner, she has supported technology modernization and enterprise delivery initiatives across federal, state, and commercial environments, including work involving the U.S. Department of State, CDC, USDA, GSA, and AT&T.
Her expertise includes Agile delivery, product strategy, requirements management, stakeholder engagement, process improvement, and cross-functional team leadership. She helps connect organizational needs with practical technology and operational solutions that support measurable results.
Combined Leadership Expertise
Our leadership team brings complementary experience across strategy, design, learning, delivery, and transformation.
UX Modernization & Accessibility
Human-centered research, usability strategy, interaction design, accessibility-first development, and standards-compliant digital modernization.
Instructional Systems & Workforce Learning
Performance-based curriculum, NAVEDTRA-aligned development, scenario-based learning, digital adoption, and workforce readiness strategy.
Product Delivery & Program Leadership
Product strategy, Agile delivery, requirements management, stakeholder collaboration, project oversight, and cross-functional team leadership.
Digital Transformation & Operational Improvement
Systems-level modernization, process improvement, organizational alignment, technology implementation, and mission-focused delivery.
Our Leadership Philosophy
We believe successful transformation begins with understanding people, workflows, and organizational goals before selecting a solution. Our leadership approach combines thoughtful strategy, clear communication, accessibility, collaboration, and measurable performance to help organizations move from complexity to clarity.
Collaborative Delivery Model
Creative Mindsets LLC operates through a scalable delivery model that brings together strategic leadership, specialized expertise, and trusted delivery partners based on each client’s mission, technical requirements, and contract scope.
Our leadership team provides oversight across UX strategy, instructional systems, accessibility, product delivery, stakeholder engagement, and organizational transformation while collaborating with subject matter experts, development teams, and prime contractors.