About Creative Mindsets LLC
Strategic UX modernization and instructional systems expertise aligned with federal mission performance, digital transformation, and workforce readiness.
Creative Mindsets LLC is a Woman-Owned Small Business delivering human-centered UX modernization, instructional systems architecture, and accessibility-aligned digital learning solutions to federal agencies, higher education institutions, and enterprise organizations.
We integrate user experience design with performance-based instructional systems to create standards-compliant digital environments that improve usability, strengthen operational efficiency, support workforce readiness, and produce measurable organizational outcomes.
Our Mission
Our mission is to help organizations turn complexity into clarity by designing accessible digital experiences, modern learning systems, and human-centered strategies that help people learn, work, and perform more effectively.
What We Do
We combine design, learning, accessibility, and technology expertise to support organizations navigating modernization and workforce transformation.
UX Modernization
We simplify complex workflows and improve enterprise digital experiences through UX research, interaction design, usability testing, and human-centered strategy.
Instructional Systems
We design performance-based curricula, training systems, and learning experiences aligned with workforce competencies and operational requirements.
Accessibility
We integrate Section 508, WCAG, usability, and inclusive design practices throughout the development of digital and learning solutions.
Digital Transformation
We support modernization initiatives by aligning user needs, organizational goals, technology, and implementation strategy.
Workforce Learning
We create scenario-based learning, performance support, onboarding, and digital adoption solutions that strengthen workforce readiness.
AI Enablement
We help educators, professionals, and organizations responsibly integrate generative AI into learning, design, and workplace workflows.
Our Approach
Every engagement is grounded in usability, accessibility, collaboration, and measurable performance.
Human-Centered + Systems-Level Thinking
We integrate UX research with instructional architecture to design digital systems that are both usable and performance-driven.
Accessibility-First Methodology
Section 508 and WCAG considerations are embedded from project initiation through design, development, and implementation.
Federal Standards Alignment
Our experience includes supporting NAVEDTRA-aligned curriculum, federal modernization initiatives, and performance-based contract delivery.
Collaborative Delivery Model
We integrate into prime contractor teams and stakeholder environments to support coordinated delivery, modernization, and contract success.
Meet Our Founder
Creative Mindsets LLC was founded by Dr. Carna Richardson, a UX and learning experience strategist with extensive experience supporting federal modernization, higher education, accessibility, and workforce learning initiatives.
Explore Leadership & Expertise