About Creative Mindsets LLC
Strategic UX modernization and instructional systems expertise aligned to federal mission performance, digital transformation, and workforce readiness.
Creative Mindsets LLC is a Woman-Owned Small Business delivering human-centered UX modernization, instructional systems architecture, and accessibility-aligned digital learning solutions to federal agencies and enterprise organizations undergoing digital transformation.
We integrate user experience design with performance-based instructional systems to create standards-compliant digital environments that improve usability, strengthen operational efficiency, and support measurable workforce outcomes across public and private sector environments.
Founder & Principal Strategist
Creative Mindsets LLC is led by Dr. Carna Richardson, a UX and instructional systems strategist with over 20 years of experience supporting federal modernization initiatives, enterprise digital transformation, and mission-critical training environments.
Her expertise spans accessibility compliance (Section 508 & WCAG), NAVEDTRA-aligned curriculum development, usability research, and digital systems design. She has supported agencies and prime contractors in delivering performance-driven training and modernization efforts aligned with federal standards and operational objectives.
Her work spans both government and enterprise environments, integrating user experience, performance-based learning systems, and compliance-driven digital modernization strategies to support scalable, measurable impact.
Human-Centered + Systems-Level Thinking
We integrate UX research with instructional architecture to design digital systems that are both usable and performance-driven.
Accessibility-First Methodology
Section 508 and WCAG compliance are embedded from project initiation through deployment.
Federal Standards Alignment
Experience supporting NAVEDTRA-aligned curriculum, modernization initiatives, and performance-based contract delivery.
Collaborative Delivery Model
Seamless integration into prime contractor teams and enterprise stakeholder environments to support modernization and contract success.